At Sienna Lodging, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including Hospitality Management & Consulting, Travel Planning, and Event Management.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, and other contact details.

  • Service Interaction Data: Details related to your use of our website and services, such as bookings, inquiries, and preferences.

  • Technical Data: Including IP address, browser type, device information, and website usage patterns.

2. How We Use Your Information

Your information is used to:

  • Provide, manage, and improve our hospitality, travel, and event services.

  • Communicate with you regarding bookings, updates, and service enhancements.

  • Send marketing communications, newsletters, or promotional offers (only with your consent).

  • Analyze website traffic and user behavior for better service delivery.

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Trusted service providers who assist us in delivering our services, under strict confidentiality agreements.

  • Legal authorities, where required by law, regulation, or legal process.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or loss.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Correct or update inaccurate or outdated information.

  • Request the deletion of your personal data, subject to legal or contractual obligations.

6. Opt-Out Instructions

If you no longer wish to receive marketing communications from Sienna Lodging, you may opt out at any time by:

  • Clicking the “Unsubscribe” link in our marketing emails, or

  • Emailing your request with the subject line “Unsubscribe”.

Please note that you will still receive service-related communications regarding active bookings or inquiries.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies on our website to enhance your experience, remember your preferences, and analyze website traffic.